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FAQ - Privatix

How do Privatix extension and app work, what does it do? How safe to use it?

Privatix is using a complex of network and encryption technologies (SPDY/IKEv2/OpenVPN) to fully encrypt all of your browser and Internet traffic. With Privatix your IP-address is hidden, your Internet is unrestricted and your privacy is protected.

Privatix creates a HTTPS tunnel (in browser extensions) and military-grade encrypted VPN (in mobile apps and desktop software) between your device and our Internet gateway.

This secure tunnel prevents hackers, governments and ISP's from spying on your online activity, intercept sensitive personal information like credit card details, emails, social networks accounts or anything else you send over the Internet.


Is Privatix FREE? How is it possible?

Privatix is completely FREE and available to any Internet user who has installed and set up our browser extensions, mobile apps or desktop software.

At the same time we stay FREE, we need to finance our servers and operational costs, so we also provide PREMIUM accounts for the sandwich price. Premium users help us to cover expenses and provide free and uncensored Internet in countries when users cannot afford sophisticated encryption solutions.

Buying premium – you’re making the world more free and literally a better place.

The difference between FREE and PREMIUM is a number of available locations, priority on our servers that allows faster speed and no ads or free-slot waiting.

We keep Free users privacy and protect them from prying eyes, just as we protect our Premium users. If you like to surf or chat privately, unblock websites and video, be invisible online, you’ve just found the best and easiest way to do that.

 

Who is behind Privatix? Can I trust you?

Privatix was founded by experienced IT-entrepreneurs and talented developers who are passionate about the freedom of the Internet, online security, and privacy protection.

We also agree to invite proven and well-known security experts to one of our offices to study our source code with our professionals’ help.

Privatix limited is a Cyprus (EU) company with teams in Israel, Ukraine, Russia and Kazakhstan, operating worldwide infrastructure and using hi-end encryption and networking technologies.

Company name: Privatix limited
Reg.Number: HE 349889

Address:
69 Arch. Makariou III, TLAIS TOWER, 3rd floor, Office 301
1070, Nicosia
CYPRUS


What user data do you store?

All data passing through your Internet connection, when Privatix is active, is encrypted and routed through our secure servers hiding your activity from third parties.

We do not monitor or store any data which is on your computer or phone memory.

Furthermore, we do not store or log your personal data, which can be used to identify you or what you're doing online. For further details on your privacy, please read our Privacy Policy.

 

What devices and browsers can I use?

  • We have browser extensions for Chrome, Opera and Firefox ( https proxy )
  • Desktop software for Windows and MacOS (ipsec vpn)
  • Mobile apps for phones and tablets on Android and IOS (ipsec vpn)

If you use desktop software, you don’t need to use browser plugin at the same time. On free version you can use as many devices as you want, in Premium - up to 5 devices.


How to buy PREMIUM and what for?

By purchasing our Premium account, you can consider yourself an awesome user who assists us to help people in less developed countries to avoid Internet restrictions, get access to uncensored information, and fight for freedom in their countries.

Literally at the sandwich price, we provide our Premium users with more locations, the fastest speed and priority on servers (no waiting for a free-slot when network is overload and no ads).

You can pay by credit card, Paypal or other payment methods. You can cancel your subscription anytime and we will never charge you without permission and are always happy to give your a money back in first 30 days.